State Farm® Insurance Agent Carol Robinson

"I’ve been a loyal customer of State Farm for for 40 plus years, luckily with the same agent. Over the years this State Farm agency has been so professional, informative and attentive to all my personal insurance issues , questions and over all needs Thanks Carol Robinson 😊"

"Thank you Ms. Robinson and staff. I called to adjust my policy due to an addition to my home. I was helped through the process by Ms. Nguyen, who was friendly as well as helpful and asked the right questions that redulted in an unexpected discount. I am so appreciative of prompt service, especially during these times when we are put on hold for long periods of time, only to speak to a recording or to be hung up on. Kudos to their customer service."

"We have been with Carol's office for almost 30 years and have always had exceptional and prompt service. Today I talked with Mona and she answered all of my questions and brought everything I needed up to date. Highly recommended!"

"Great local agent and team that has helped meet my coverage needs for the last few years now. Always friendly, available for questions, and quick to provide me with any information I need."

"Mona is professional, personable, and pleasant to work with for all of my insurance needs."

"I have been with State Farm for many years and have always been satisfied with the service I have received. They are professional, friendly and helpful."

"Great service each time I call, very understanding and professional. You couldn't ask for better service"

"Great service and wonderful, friendly staff! Very competitive rates"

"These are a great group of ladies. I really love Annette, She’s a sweetheart, and I appreciate the great customer service."

"JUST AN UPDATE ON MY PREVIOUS REVEIWS OF CAROL ROBINSON'S ST. FARM INS. OFFICE IN HERMOSA BEACH, CA. CAROL HANDLES ALL MY CA. INSURANCE NEEDS - AUTO, HOME, RENTALS, UMBRELLA. ALWAYS QUICK RESPONSES TO MY QUESTIONS AND REQUESTS. HER OFFICE STAFF IS WELL TRAINED AND EFFICIENT. TODAY I NEEDED A NEW AUTO INS.IDENTIFICATION CARD. I CALL IN AND EXPLAINED MY REQUEST TO ANNETTE AND WITHIN MINUTES I HAD ONE VIA THE INTERNET AND A HARD COPY ORDERED. GREAT CUSTOMER SERVICE!!! CHUCK GRONBACH"

"Thank you for reviewing my policy and coverage with me. It was the amount of reassurance needed during these times to feel comfortable that I have adequate coverage. I have been a customer of Carol Robinson for over 30 years. Thanks again."

"Mrs. Mona and Carol are the best in service and personal attention. They are mi insurance"

"They’re thorough and know the insurance game. Whether you are a new or existing customer, this office knows how to best care for your insurance needs. Thank you!"

"I’ve know Carol Robinson for 25 years or more. I have all Insurance policies on my properties: earthquake, homeowners, rental property policies and my Vehicles with State Farm. Carol and her staff are wonderful. Especially Annette Chamberlain has helped me everytime I call. She's top notch. She's knowledgeable, patient, kind and professional. She not only helped with this last issue that took a while to complete but she calmed me as well. Any question I ask Annette she can answer and if she doesn't know she'll definitely find out. State Farm is number one in my book. I’ll tell you one thing, doing business with this company has totally been professional which is very important. Her staff is knowledgeable, they're able to handle all your insurance needs. I feel confident doing business with this company."

"Mona and carol are great at communication and made things a lot easier"

"Carol and her team has already treated me like family and not just a client. I'm always appreciative of their expertise with my insurance matters. Working with Carol and her team when our family had an insurance crisis has been painless and I'm glad she's an agent you can count on."

"They always keep me updated on any issues I may have with my accounts, and they make it easy to resolve those issues."

"Just wanted to say how knowledgeable and helpful Mona is . Everytime I have a question or need any help with my insurance policy she's there to help."

"The agent resolved my insurance issue promptly."

"Always good customer service, actually excellent, always friendly and helpful and willing to answer those questions that we might have regarding our insurance policies"

"Well… what can I say. Without boring everyone with the details I had a unique situation and a time sensitive need for an insurance policy. My usual State Farm agent was closed and the corporate customer service couldn’t help me with my needs. I googled to find a local State Farm agent to see if anyone at all could help me, if I’m honest it was a last ditch attempt and I wasn’t hopeful of having my needs met after 2 hrs on the phone with State Farm corporate and no joy. But then along came Carol, I knocked on the door of her office and she greeted me with a warm smile, listen to my situations and whilst she wasn’t initially sure if she could help she said she’d try and see what she could do. Her service and attitude could not have been better, after several phone calls, computer systems etc etc she worked it out and got me what I needed. It’s rare these days to find such amazing service and customer care. I would recommend Carol to anyone with an insurance need, this was my first interaction with Carol but I’m am positive it will not be my last. Thank you Carol"

"The service I received was outstanding. Great place to consider if you're looking for any type of insurance."

"We worked with agent Mona she works very hard daughters the best rates did they research with the underwriters were very happy with our policy we've been with State farm since 1989 and Mona is one of the reasons why we continue to stay with State farm she made buying our new car and insuring it with ease"

"Hard for me to imagine a better insurance partner than Carol Robinson and State Farm Insurance. They are not just an insurance company, they are thoughtful advisors to me and my family. I'm sure there's some nickel I could save by moving my accounts to some cut rate carrier, but what's the point? You need a rock solid insurance company behind you when bad things happen. I'm glad I have State Farm in my corner."

"Miss Mona Pettus is the best agent at State Farm and she takes care of business and was able to answer all of my questions."