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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alvin May

November 13, 2025

5  out of  5
rating by Alvin May
"I've always received 5 star service with Carol's office. All correspondence is timely, clear, and thorough. I could not be a happier as a client"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Thomas Ancona

October 31, 2025

5  out of  5
rating by Thomas Ancona
"Annette is helpful and patient. Thanks for all of your help."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jamie Rantasa

October 28, 2025

5  out of  5
rating by Jamie Rantasa
"Carol Robinson is amazing help. Customer service is always on point. Very knowledgeable and willing to help!"
We responded:
"Thank you for allowing us to take care of your insurance needs! "
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Lori Hood Buckman

October 28, 2025

5  out of  5
rating by Lori Hood Buckman
"Our Agent Carol Robinson is amazing. She's knowledgeable, helpful, and always finds ways to keep my family insured with good rates."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Jessica Davenport

October 10, 2025

5  out of  5
rating by Jessica Davenport
"Carol has always been there for me from the time that I first met her. She has had and still has an amazing team. Lately, Annette has been very helpful with my auto insurance questions. She followed up my call and answered my concerns with a very good solution. I always thought that I would leave State Farm but Carol and her team always keep me with them. I honestly do recommend Carol to my friends."
We responded:
"Thank you, Jessica, for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Thank you for being our customer for over 20 years! Yeah you!"
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WANDA CASTLE

September 30, 2025

5  out of  5
rating by WANDA CASTLE
"I have been with Carol and her team for over a dozen years and have always received EXCELLENT SERVICE."
We responded:
"We are grateful for you and allowing us to take care of your insurance."
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Deanna Hampton

September 27, 2025

5  out of  5
rating by Deanna Hampton
"I have been a client of Carol Robinson (State Farm) insurance for many many years. The office is always checking in with me to make sure I am receiving the best value for my premiums. I would definitely recommend this agency for your insurance needs! Deanna"
We responded:
"Deanna, you have entrusted your insurance coverage to me as your insurance agent for many years. Thank you for letting me and my team take care of your auto insurance, and home insurance needs. "
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C T

September 19, 2025

5  out of  5
rating by C T
"Ive been with State Farm Insurance (Carol Robinson) for 30+ years!! And Mona is the best!! She answered all my questions and explained everything in detail in regards to my car, life and disability insurance.."
We responded:
"Thank you for letting Mona and our office handle your auto, life and disability insurance needs and questions. "
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LaCrecia Brown

September 17, 2025

5  out of  5
rating by LaCrecia Brown
"Miss Mona Pettus is the best agent at State Farm and she takes care of business and was able to answer all of my questions."
We responded:
"Thank you for allowing Mona to help you insure your car with us. I am glad she was able to answer all of your questions."
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Ronnie McCoy

August 30, 2025

5  out of  5
rating by Ronnie McCoy
"I moved from out of state 8 years ago and switched agents to Carol’s office and instantly felt at home. They have gone above and beyond helping me with all my insurance needs as I grew. Now I have a family, new home and they are continuing to make my insurance needs a breeze! Highly recommend this team!!"
We responded:
"Thank you Ronnie! My team and I enjoy helping you and your family with all your insurance needs!"
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Nikki Lee

August 12, 2025

5  out of  5
rating by Nikki Lee
"The team at Carol Robinson’s State Farm office is AMAZING!!!! Carol, Annette and Mona do a great job of helping their clients as well as explaining how everything works with the policies. They are very patient, helpful and professional. I definitely recommend them. My family has been part of the Carol Robinson State Farm family since 1984"
We responded:
"Thank you for your loyalty to our office! We are grateful to take care of your insurance needs. And thank you for your referrals."
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Lisa Bryant

July 25, 2025

5  out of  5
rating by Lisa Bryant
"Needed information in regards to the increase in house and auto insurance. Carol and Mona were both empathetic, knowledgeable in helping to guide me through this process. They were able to ensure that I had enough coverage on my home and assisted with providing more coverage and insurance on my car with a price that was less than what I was paying. They are always available to take your call and or answer your text in a timely manner."
We responded:
"We’re happy to help and very grateful for your insurance business! It’s our pleasure to assist you with your auto and home insurance needs. If there is anything else we can do to help, please always let us know!"
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SHIRLEY THOMAS

July 24, 2025

5  out of  5
rating by SHIRLEY THOMAS
"Had a wonderful conversation with Annette regarding my policy. She was very thorough and covered all pertinent aspects of my home and car. Extremely helpful with great suggestions."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our fantastic Team member Annette! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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M B

July 21, 2025

5  out of  5
rating by M B
"We have been with Carol Robinson and her State Farm team for over 43+ yrs. They have done an excellent job with our many concerns on our auto insurance, life insurance, earthquake and property insurance. Annette had given us her 110% to give us peace of mind which was resolved very quickly. They’re always there to listen, help and support. Please consider Carol Robinson as your State Farm agent."
We responded:
"Melanie, We’re thankful for your feedback! It’s our pleasure to assist you and your family with your insurance needs all these decades! Thank you also for being one of my very first clients! "
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West Coast Medical Equipment & Repair

July 10, 2025

5  out of  5
rating by West Coast Medical Equipment & Repair
"Very helpful. Always respond quickly to my calls and questions. Easy to resolve any issues"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Steve Clark

July 2, 2025

5  out of  5
rating by Steve Clark
"Annette Chamberlain is proficient and friendly! A definite value to work with!"
We responded:
"I and the rest of the team appreciate your review! We are delighted to know you had a great experience with our Team member, Nettie! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! and thank you also for being a long-time client!"
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Helen Cho

June 11, 2025

5  out of  5
rating by Helen Cho
"Annette was so helpful and responded quickly to my inquiry. Thank you so much Annette!"
We responded:
"Thank you, Helen, for your 5-star review! My State Farm team and I are happy to be your good neighbor and take care of your insurance needs!"
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Scott Hillman

June 5, 2025

5  out of  5
rating by Scott Hillman
"The staff is very knowledgeable and friendly and has been helpful to me over the 25+ years that I have been a client."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our office. When ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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kevin boyd

May 30, 2025

5  out of  5
rating by kevin boyd
"Carol & Annette have been amazing. Bravo team Carol!"
We responded:
"Hi Kevin, We are so happy we have been working with you and your mom and dad ,to take care of your insurance needs and theirs for over 20 years! We appreciate your business!"
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Sandra Barber

May 30, 2025

5  out of  5
rating by Sandra Barber
"Carol Robinson and her Staff, especially Annette, are always respectful, kind, considerate and ready to answer any questions or concerns asked. I am always happy to refer this company to my friends,"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Annette, and I and the rest of our team have made such a positive impression on you. Providing respectful and attentive service is our top priority, and it’s wonderful to know that we’ve met your expectations. We truly appreciate your insurance referrals and look forward to continuing to serve you and your friends in the future! "
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Diana Langhammer

May 14, 2025

5  out of  5
rating by Diana Langhammer
"Carol and her staff especially Annette are very helpful and professional. I appreciate how they take their time to make sure it’s the best policy for ones needs and to save money. I been a long time customer and I highly recommend their services to friends and family."
We responded:
"Thank you Diane for allowing us to take care of your insurance needs! We appreciate you."
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Cindy Owens

May 9, 2025

5  out of  5
rating by Cindy Owens
"State Farm has been our insurance carrier for both auto and homeowners for over 40 years. Carol Robinson has been our insurance agent for many of those years and has been wonderful. Her team, including Annette Chamberlain, delivers excellent customer service! I can honestly say that State Farm stands behind their slogan. Thank you to the Carol Robinson team for all you do!"
We responded:
"Cindy thank you for allowing my team to insure your homes and autos for your family for all these years! We appreciate your business!"
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Phyllis Hampton

May 6, 2025

5  out of  5
rating by Phyllis Hampton
"Thank you Annette for your great help !"
We responded:
"Annette and the team are happy to take care of all your insurance questions!"
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Jermaine Stevenson

May 3, 2025

5  out of  5
rating by Jermaine Stevenson
"I've known Carol for 20 plus years, and she’s not only an incredible insurance agent but also a genuinely caring person. I truly appreciate the time she always takes to speak with me and address any concerns I have. Her knowledge, patience, and dedication make all the difference. Thank you for everything!"
We responded:
"Thank you Jermaine for letting handle your insurance needs!"
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Peter Lattey

April 2, 2025

5  out of  5
rating by Peter Lattey
"Carol Robinson has been my wife and my agent for many many years. She and her staff are always pleasant, easy to deal with, helpful and very knowledgeable."
We responded:
"We have enjoyed the opportunity to take care of your property and auto insurances for the past 25 years. Thank you Peter!"