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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Ron Bailey

September 13, 2023

5  out of  5 rating by Ron Bailey
"Thank you for following up on my policy and offering other services. Pleasant none pressure conversation."

Jose Romo

September 8, 2023

5  out of  5 rating by Jose Romo
"Awesome experience with Mona! She was very helpful and patient with my new vehicle insurance. I will highly recommend State Farm! Thanks once again Mona!"

Veronica Williams

September 8, 2023

5  out of  5 rating by Veronica Williams
"Great customer service! They took time to answer my questions and provided me with the right amount of coverage for my home and vehicle."

Leslie Darling

September 6, 2023

5  out of  5 rating by Leslie Darling
"We have used State Farm for over 30 years. Mona at Carol Robinson’s office is very helpful and knowledgeable."

Lee Kessee

August 29, 2023

5  out of  5 rating by Lee Kessee
"I want to say a very special "THANK YOU" to Mona Pettus at Carol Robinson's State Farm Insurance Agency in Hermosa Beach, California for the assistance she provided me with my claim. Mona, you are the best! You're yet another reason I continue to say, when it's necessary to file a claim, at State Farm, "I never get surprises...""

Emerita Zuniga

August 4, 2023

5  out of  5 rating by Emerita Zuniga
"Carol and her staff are wonderful! My family and I have been loyal customers of Carol for many years now, and even though we have only spoken to them over the phone these past couple of years they always get all our concerns and questions resolved. And, if they can’t at the moment they always get back at us with an answer within the same business day. Thank you Carol for you do for me and my family."

Matt Raymond

August 3, 2023

5  out of  5 rating by Matt Raymond
"Have worked with Carol and her team for decades. They are the best in the business. Lan delivers the gold standad in client support. Can't say enogh about this team."

Kathrin Sele

June 29, 2023

5  out of  5 rating by Kathrin Sele
"Excellent experience helping us to settle in the US. Very responsive and client need oriented."

Yumiko Byun

June 6, 2023

5  out of  5 rating by Yumiko Byun
"I have been using Carol Robinson's State Farm Insurance Agent services for over 10 years, and have consistently had an incredible experience with Carol. In addition, Lan Nguyen has been such a wonderful representative in the office to work with, and I appreciate her kindness and prompt support."

Jim nokes

May 26, 2023

5  out of  5 rating by Jim nokes
"Lan was a huge help and got me just what I needed for my international travel."

Edna Bernal-Perez

May 5, 2023

5  out of  5 rating by Edna Bernal-Perez
"I contacted State Farm for a quote on insuring a new car. The representative, Lan, was personable, informative and very accommodating in getting me the information I needed to complete the car purchase. Plus, the rates were competitive with those of other insurers. Thanks, State Farm!"


January 25, 2023

5  out of  5 rating by GEORGE Lee
"I’ve been a loyal customer of State Farm for for 40 plus years, luckily with the same agent. Over the years this State Farm agency has been so professional, informative and attentive to all my personal insurance issues , questions and over all needs Thanks Carol Robinson 😊"

Jennifer Patten-Archie

January 21, 2023

5  out of  5 rating by Jennifer Patten-Archie
"Lan was very helpful, kind and patient. Thank you for helping me get insured!"

Jackie Ayrault

January 18, 2023

5  out of  5 rating by Jackie Ayrault
"I have enjoyed having Carol as my agent for many years. My insurance needs have changed a lot over the past few years and Carol and team have always made the process smooth. I recently needed to add business insurance with a quick turnaround, and Lan from Carol's office got me up and running within a week!"

Ruth Hayles

December 18, 2022

5  out of  5 rating by Ruth Hayles
"Carol Robinson has insured my home, rental property and autos for over 40 years. The service is exemplary."

deon toliver

December 13, 2022

5  out of  5 rating by deon toliver
"Carol thank you for being so easy to work with, your professionalism is appreciated and has been a blessing for me today. I hope you have a wonderful day. Thanks again"

Megan Tazelaar

December 1, 2022

5  out of  5 rating by Megan Tazelaar
"Excellent service and always a positive experience. Lan is very helpful!"

Gustavo Chairez

November 22, 2022

5  out of  5 rating by Gustavo Chairez
"Helped me out with no issue, was able to answer any questions i had quickly and politely. Extremely happy with the customer service I recieved."

Jessica Boyd

November 16, 2022

5  out of  5 rating by Jessica Boyd
"Lan is very helpful, quick to respond, amd thorough!"

Patrick Lam

October 31, 2022

5  out of  5 rating by Patrick Lam
"Lan did an awesome job helping me meet my needs on home insurance"

Patricia Giraldo

October 20, 2022

5  out of  5 rating by Patricia Giraldo
"Always good customer service, actually excellent, always friendly and helpful and willing to answer those questions that we might have regarding our insurance policies"

Monte Williams

September 30, 2022

5  out of  5 rating by Monte Williams
"Lan at the Carol Robinson State Farm office has been fantastic to work with. She always takes care of things promptly and follows up when she says she will."

nancy k

September 30, 2022

5  out of  5 rating by nancy k
"After some deliberation, I changed insurance companies looking for better customer service. I found it. Lan is the BEST. She's quick to respond, knowledgeable, personable and proactive in finding the right policy. Thank you for taking care of all my insurance needs. I feel foolish for waiting so long to switch."

Kent Byun

September 14, 2022

5  out of  5 rating by Kent Byun
"Lan was super friendly and helpful! She quickly provided a quote and made sure to walk me through the details of the insurance / answer any questions I had :)"

gwen jones

August 26, 2022

5  out of  5 rating by gwen jones
"I was glad to be able to talk with Lan. She was so helpful and answered all of my questions and my needs so I'm very satisfied thank you so much"