
State Farm® Insurance Agent Carol Robinson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Lisa Bryant
July 25, 2025
"Needed information in regards to the increase in house and auto insurance. Carol and Mona were both empathetic, knowledgeable in helping to guide me through this process. They were able to ensure that I had enough coverage on my home and assisted with providing more coverage and insurance on my car with a price that was less than what I was paying. They are always available to take your call and or answer your text in a timely manner."
"We’re happy to help and very grateful for your insurance business! It’s our pleasure to assist you with your auto and home insurance needs. If there is anything else we can do to help, please always let us know!"
SHIRLEY THOMAS
July 24, 2025
"Had a wonderful conversation with Annette regarding my policy. She was very thorough and covered all pertinent aspects of my home and car. Extremely helpful with great suggestions."
"We appreciate your review! We are delighted to know you had a great experience with our fantastic Team member Annette! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
M B
July 21, 2025
"We have been with Carol Robinson and her State Farm team for over 43+ yrs. They have done an excellent job with our many concerns on our auto insurance, life insurance, earthquake and property insurance. Annette had given us her 110% to give us peace of mind which was resolved very quickly. They’re always there to listen, help and support. Please consider Carol Robinson as your State Farm agent."
"Melanie, We’re thankful for your feedback! It’s our pleasure to assist you and your family with your insurance needs all these decades! Thank you also for being one of my very first clients! "
West Coast Medical Equipment & Repair
July 10, 2025
"Very helpful. Always respond quickly to my calls and questions. Easy to resolve any issues"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Steve Clark
July 2, 2025
"Annette Chamberlain is proficient and friendly! A definite value to work with!"
"I and the rest of the team appreciate your review! We are delighted to know you had a great experience with our Team member, Nettie! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! and thank you also for being a long-time client!"
Helen Cho
June 11, 2025
"Annette was so helpful and responded quickly to my inquiry. Thank you so much Annette!"
"Thank you, Helen, for your 5-star review! My State Farm team and I are happy to be your good neighbor and take care of your insurance needs!"
Scott Hillman
June 5, 2025
"The staff is very knowledgeable and friendly and has been helpful to me over the 25+ years that I have been a client."
"We appreciate your review! We are delighted to know you had a great experience with our office. When ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
kevin boyd
May 30, 2025
"Carol & Annette have been amazing. Bravo team Carol!"
"Hi Kevin, We are so happy we have been working with you and your mom and dad ,to take care of your insurance needs and theirs for over 20 years! We appreciate your business!"
Sandra Barber
May 30, 2025
"Carol Robinson and her Staff, especially Annette, are always respectful, kind, considerate and ready to answer any questions or concerns asked. I am always happy to refer this company to my friends,"
"Thank you so much for your kind words! We're thrilled to hear that Annette, and I and the rest of our team have made such a positive impression on you. Providing respectful and attentive service is our top priority, and it’s wonderful to know that we’ve met your expectations. We truly appreciate your insurance referrals and look forward to continuing to serve you and your friends in the future! "
Diana Langhammer
May 14, 2025
"Carol and her staff especially Annette are very helpful and professional. I appreciate how they take their time to make sure it’s the best policy for ones needs and to save money. I been a long time customer and I highly recommend their services to friends and family."
"Thank you Diane for allowing us to take care of your insurance needs! We appreciate you."
Cindy Owens
May 9, 2025
"State Farm has been our insurance carrier for both auto and homeowners for over 40 years. Carol Robinson has been our insurance agent for many of those years and has been wonderful. Her team, including Annette Chamberlain, delivers excellent customer service! I can honestly say that State Farm stands behind their slogan. Thank you to the Carol Robinson team for all you do!"
"Cindy thank you for allowing my team to insure your homes and autos for your family for all these years! We appreciate your business!"
Phyllis Hampton
May 6, 2025
"Thank you Annette for your great help !"
"Annette and the team are happy to take care of all your insurance questions!"
Jermaine Stevenson
May 3, 2025
"I've known Carol for 20 plus years, and she’s not only an incredible insurance agent but also a genuinely caring person. I truly appreciate the time she always takes to speak with me and address any concerns I have. Her knowledge, patience, and dedication make all the difference. Thank you for everything!"
"Thank you Jermaine for letting handle your insurance needs!"
C T
April 18, 2025
"Ive been with State Farm Insurance (Carol Robinson) for 30+ years!! And Mona is the best!! She answered all my questions and explained everything in detail in regards to my car, life and disability insurance.."
"Thank you for letting Mona and our office handle your auto, life and disability insurance needs and questions. "
Peter Lattey
April 2, 2025
"Carol Robinson has been my wife and my agent for many many years. She and her staff are always pleasant, easy to deal with, helpful and very knowledgeable."
"We have enjoyed the opportunity to take care of your property and auto insurances for the past 25 years. Thank you Peter!"
GEORGE Lee
March 15, 2025
"I’ve been a loyal customer of State Farm for for 40 plus years, luckily with the same agent. Over the years this State Farm agency has been so professional, informative and attentive to all my personal insurance issues , questions and over all needs Thanks Carol Robinson 😊"
"My team and I are so happy you have been with my insurance agency for 40 years! I am glad you trust us to take care of all your personal insurance. Thank you for being a great client!"
gb jefferso
March 13, 2025
"Thank you Ms. Robinson and staff. I called to adjust my policy due to an addition to my home. I was helped through the process by Ms. Nguyen, who was friendly as well as helpful and asked the right questions that redulted in an unexpected discount. I am so appreciative of prompt service, especially during these times when we are put on hold for long periods of time, only to speak to a recording or to be hung up on. Kudos to their customer service."
"Thank you some much for continuing to let us help you with your home, auto and life insurance. You ae truly appreciated!"
Jessica Taylor
March 10, 2025
"We have been with Carol's office for almost 30 years and have always had exceptional and prompt service. Today I talked with Mona and she answered all of my questions and brought everything I needed up to date. Highly recommended!"
"Thank you Jessica. We are always happy to help you with your home auto and even life insurance needs. We appreciate your business!"
Jack McGrail
February 27, 2025
"Great local agent and team that has helped meet my coverage needs for the last few years now. Always friendly, available for questions, and quick to provide me with any information I need."
"Thank you Jack for letting us handle your insurance needs. We appreciate you! "
Harlan Howard
February 24, 2025
"Mona is professional, personable, and pleasant to work with for all of my insurance needs."
"Thank you, Harlan, for letting Mona and the rest of our team help you with all your insurance needs!"
Patricia Bohlke
February 20, 2025
"I have been with State Farm for many years and have always been satisfied with the service I have received. They are professional, friendly and helpful."
"Patty you have been a great and loyal client. Thank you for letting us take care of your home and auto insurance."
Cory Reed
February 20, 2025
"Great service each time I call, very understanding and professional. You couldn't ask for better service"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Thank you Cory!"
Stacy Abrishami
February 19, 2025
"Great service and wonderful, friendly staff! Very competitive rates"
"Thank you for allowing us to handle your auto and home insurances. We appreciate your business."
Setara Sanders
February 19, 2025
"These are a great group of ladies. I really love Annette, She’s a sweetheart, and I appreciate the great customer service."
"Thank you for acknowledging Annette in our office. We all appreciate your auto insurance business and working with you."
Chuck Gronbach
February 14, 2025
"JUST AN UPDATE ON MY PREVIOUS REVEIWS OF CAROL ROBINSON'S ST. FARM INS. OFFICE IN HERMOSA BEACH, CA. CAROL HANDLES ALL MY CA. INSURANCE NEEDS - AUTO, HOME, RENTALS, UMBRELLA. ALWAYS QUICK RESPONSES TO MY QUESTIONS AND REQUESTS. HER OFFICE STAFF IS WELL TRAINED AND EFFICIENT. TODAY I NEEDED A NEW AUTO INS.IDENTIFICATION CARD. I CALL IN AND EXPLAINED MY REQUEST TO ANNETTE AND WITHIN MINUTES I HAD ONE VIA THE INTERNET AND A HARD COPY ORDERED. GREAT CUSTOMER SERVICE!!! CHUCK GRONBACH"
"Thank you Chuck. Thank you for allowing Mona to help you with a quote for your new car. We will continue to strive to give great customer service!"